Terms & Conditions

Future Fishing LTD – Terms and Conditions

  1. About Us
  2. This website www.futurefishing.co.uk is owned and operated by

    Future Fishing Limited
    Unit 15,
    Hardy’s Business Park
    Newark, Notts, NG243SD

    VAT number 120 2873 48

    Registered in England 8945349

    Email: jan@futurefishing.co.uk

    Tel: 01636 612654

    If you need to contact us please use the details above.

    1. Make a contract with us

    2.1 When you place an order with us, you are making an offer to buy goods. We will

    send you an e-mail to confirm that we have received your order.

    2.2 In the unlikely event that the goods are no longer available, or that we have made

    a pricing or product description error, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

    2.3 Images of products on this website are for illustrative purposes only. Your goods

    may vary slightly from the image shown on the website and will not include any of the

    pictured accessories, unless stated in the specification of the goods.

    2.4 We have made every effort to display as accurately as possible the colours of

    products that appear on this website. However, we cannot guarantee that your

    monitor's display of any colour will accurately reflect the colour of the actual goods.

    2.5 Whilst we try to be as accurate as possible, all information provided is

    approximate and is provided in good faith.

    2.6 This contract is covered by English law.

    2.7 By placing an order with us, you agree to and accept these terms, as well as our

    privacy policy and the terms of website use.


    1. How to place order

    3.1 You can use our website to place an order by selecting the product you wish to

    buy and adding it to your basket. Items you do not require can be removed from your

    basket at any time. If you prefer to order by telephone you can do so by calling 01636 612654

    3.2 If requiring a quote, the buyer accepts full responsibility for checking the

    accuracy of that quote.

    3.3 The buyer assumes responsibility for the goods being suitable for the purpose for

    which they are being purchased.

    3.4 Carriage charges will be shown prior to you placing your order.

    3.5 You will be required to pay for the goods in full at the time of ordering.

    3.6 We use secure payment facilities for online purchases. You can pay for your order

    by Visa, Mastercard, PayPal or Delta/Connect.

    3.7 Promotional prices only apply during the period stated.

    3.8 All prices quoted on our website are in UK pounds and include Value Added Tax

    at the current rate.

    3.9 Once your order has been confirmed, changes may not be possible or may incur

    additional charges or delays.

    3.10 Once your order is complete we will notify you of the dispatch date.

    1. Delivery & Carriage Charges

    4.1 Goods will be dispatched from our store within 5 working days and any

    estimated dispatch date is an estimate, which can change without notice. Dispatch

    may be delayed in accordance with point 4.13.

    4.2 We will deliver goods within 2-3 working days of dispatch. Deliveries may be

    delayed in accordance with point 4.13.

    4.3 Your order may arrive in more than one delivery.

    4.4 We can deliver our products anywhere in mainland Great Britain and international shipping is also available

    4.5 We will deliver the goods to the premises you specify on your order. You must be

    at home to accept delivery of your order, which is between 7:30am and 6:00pm

    Monday-Friday. Orders completed by payment made over the telephone must be shipped to the card holders billing address.

    We will not accept responsibility for loss or damage if the delivery company is

    instructed to leave the goods unattended.

    4.6 For extra heavy items, you may be required to assist

    the driver in offloading your order.

    4.7 Disposal of packing materials is your responsibility.

    4.8 If there is no one to accept the order on the scheduled delivery date the goods

    may be returned to the shop and we reserve the right to charge you an additional

    re-delivery charge.

    4.9 If you change the delivery address once the goods have been dispatched to you,

    we reserve the right to pass on any extra charges made by our carriers for redirecting

    your delivery, if the carriers are able to make the change. This will delay your delivery.

    4.10 Please check the goods on delivery - any goods found to be missing or damaged

    should be notified to the delivery driver at the time of delivery or ourselves within two

    working days of delivery of the items.

    4.11 If the goods are lost or damaged please report this to us within two working days

    from the delivery day.

    4.12 Deliveries are made to a ground floor entrance only and on the condition that

    there is reasonable access for the safe and prompt delivery of the goods.

    4.13 Sometimes, for reasons beyond our control we may be prevented from delivering

    your goods as planned. These might include things such as accidents, breakdowns,

    fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious

    damage or the default of our suppliers. We are not responsible where this causes a

    delay or failure in delivering your goods.

    4.14 Time is not the essence of the contract unless expressly stated otherwise in

    writing by a Director of the Company.

    4.15 Free delivery is available in mainland Great Britain on orders where the total value of goods cost more than £50 at retail.

    4.16 If you are purchasing goods from outside the UK, you are solely responsible for paying the relevant taxes and import duties in your country.

    1. Cancellation and returns

    5.1 This policy does not apply to goods ordered by businesses which are exempt from

    the Distance Selling Regulations, or the following goods which are exempt from the

    right to cancel.

    5.2 You can cancel your contract at any time up to 30 days after the day of delivery.

    To do this, please e-mail, fax or write to us. We are unable to accept cancellations by

    phone. Please refer to point 5.1 for items exempt from this term.

    5.3 You do not have to give any reason for cancellation. However, a brief explanation

    will help us to improve the service we offer to customers in the future.

    5.4 If you cancel, you must return the goods within 30 days of cancellation, complete

    with the original packaging to us and/or our supplier (or any other UK address

    specified by us), at your own expense. You must ensure that the goods are packaged

    adequately to protect against damage.

    5.5 You may properly examine the goods for 30 days as you would do had you visited

    our showroom, however you may not return any goods that have been used

    unless they are faulty. For exempt goods please see point 5.1.

    5.6 If you fail to return the goods, we will collect them, and we will charge you the

    direct cost of collection. If you fail to take reasonable care of the goods before they

    are returned to us, and this results in damage or deterioration, we will charge you for

    the reduction in value.

    5.7 We will refund all monies paid to us by you including any postage / carriage within

    30 days, less any costs due under this contract. Please see point 5.1 for exemptions.

    5.8 We reserve the right not to replace any item that has been used, as we will deem

    this acceptance of the goods.

    5.9 We will not be held liable for any fees, inconvenience or any other professional trades persons

    fees due to late, damaged or lost deliveries.

    5.10 We are not liable for any loss earnings due to late, incorrect or lost deliveries.

    5.11 We reserve the right to refuse replacements on any damaged items reported to

    us outside of two working days. Please refer to points: 4.10 and 4.11.

    This cancellation policy does not affect your legal rights - for example, if goods are

    faulty or incorrectly described.

    1. Faulty Goods / Guarantee

    6.1 If there is a problem with the goods, please notify us by email or in writing

    providing details of the problem. In addition, you must provide us with a digital

    photograph of the problem as this saves you having to return the goods for

    inspection. We will deal with the matter in accordance with your legal rights. Please

    see points 4.10 and 4.11 for time restrictions.

    6.2 All goods are covered by a manufacturer’s warranty against faulty workmanship

    and materials, subject to the terms and conditions of that warranty.

    6.3 The manufacturer’s warranty is provided in addition to the rights that the law says

    you have as a consumer and accordingly, your statutory rights are not affected.

    6.4 If an exchange is necessary, this will be arranged without unreasonable delay and

    without charge. Replacement goods will not be dispatched until the original goods have been received at our shop and checked.

    The cost of returning goods to us is your responsibility, however on inspection we will

    refund your reasonable postage costs, providing that the goods are found to be

    faulty. If the goods are not faulty, we will return them to you, however you will be

    required to cover our reasonable postage costs.

    6.5 Any colour matched accessories from our supplier ranges are guaranteed against materials and workmanship defects for a period dictated by the relevant supplier.

    6.6 All products should be cleaned and maintained in accordance with the manufacturers care and maintenance instructions, failure to do so may void your warranty.

    6.7 Items not stipulated by the manufacturer to be fully waterproof should be protected against excessive water contact.

    6.8 Items located near any source of heat or steam should be protected

    6.9 Within the time-scale laid out in point 6.5, we will replace defective goods free of

    charge, at our discretion, providing that you have returned to us any faulty goods

    upon request.

    6.10 Other items such as Tackle Labs ICE Drag System components are guaranteed for 1 year from

    the date of delivery. Within this time-scale, we will replace defective goods, as

    outlined above, free of charge.

    6.11 If an item is no longer available we will offer an alternative. However, our liability

    will be to replace the faulty goods only and we are unable to guarantee an exact

    match. In this instance, you will have the option of a refund on the items under the

    warranty claim.

    6.12 Where we replace faulty goods you are responsible for their disposal if they have

    not previously been returned to us.

    6.13 We are unable to guarantee and exact colour match due to the nature of the


    6.14 All products are manufactured to tolerances specified by the manufacturer

    6.15 The manufacturing process and materials used in the production of products from our suppliers may affect continuity of appearance however this does not affect the performance or guarantee of the product.

    1. Liability

    7.1 The products sold on this website have been designed to comply with all relevant

    UK legislation. We cannot warrant or represent that they comply with any legal

    requirement outside the UK.

    7.2 We do not accept liability for any consequential loss of profit or indirect losses.

    You should therefore not plan holidays revolving around or use of the goods until you have received them and inspected them.

    1. Trade or Business Customers

    The following conditions apply to orders placed by Trade or Business Customers.

    8.1 Orders may not be cancelled except with our mutual agreement and having been

    confirmed in writing by a Director of our company. We reserve the right to make

    cancellation and/or re-stocking charges.

    8.2 Claims for missing or damaged items must be made within 2 working days of


    8.3 If receiving a quote, the buyer accepts full responsibility for checking the

    accuracy of that quote.

    8.4 The buyer assumes responsibility for the goods being suitable for the purpose for

    which they are purchased.

    Website Disclaimer for:


    This disclaimer details our obligations to you regarding our website. This disclaimer

    has been provided and approved by legal forms provider LegalCentre.co.uk. Please

    read this disclaimer in full before you use this Website. Using the Website implies that

    you accept the terms of this disclaimer. We do occasionally update this disclaimer so

    please refer back to them in the future.

    1. Use of Website

    1.1 You are permitted to use our website for your own purposes and to print and

    download material from this Website provided that you do not modify any content

    without our consent. Any and all material on this website must not be republished

    online or offline without our permission.

    1.2 The copyright and other intellectual property rights in all material on this Website

    are owned by us or our licensors and must not be reproduced without our prior


    1.3 Subject to paragraph 1.1, no part of this Website may be reproduced without our

    prior written permission.

    1. Visitor Conduct

    2.1 With the exception of personally identifiable information, the use of which is

    covered under our Privacy Policy, any material you send or post to this Website shall

    be considered non-proprietary and not confidential. Unless you advise to the contrary

    we will be free to copy, disclose, distribute, incorporate and otherwise use such

    material for any and all purposes.

    2.2 When using this website you shall not post or send to or from this Website any

    material for which you have not obtained all necessary consents, is discriminatory,

    obscene, pornographic, defamatory, liable to incite racial hatred, in breach of

    confidentiality or privacy, which may cause annoyance or inconvenience to others,

    which encourages or constitutes conduct that would be deemed a criminal offence,

    give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.

    1. Site Uptime

    3.1 We take all reasonable steps to ensure that this Website is available 24 hours

    every day, 365 days per year. However, websites do sometimes encounter downtime

    due to server and, other technical issues. Therefore we will not be liable if this

    website is unavailable at any time.

    1. Links to and From other websites

    4.1 Any links to third party websites located on this Website are provided for your

    convenience only. We have not reviewed each third party website and have no

    responsibility for such third party websites or their content.

    4.2 If you would like to link to this Website, you may only do so on the basis that you

    link to, but do not replicate, any page on this Website and you do not in any way imply

    that we are endorsing any services or products unless this has been specifically

    agreed with us.

    4.3 If you choose to link to our website in breach of Paragraph 4.2 you shall fully

    indemnify us for any loss or damage suffered as a result of your actions.



    1. Exclusion of Liability

    5.1 We take all reasonable steps to ensure that the information on this Website is

    correct. However, we do not guarantee the correctness or completeness of material

    on this Website. Neither we nor any other party (whether or not involved in producing,

    maintaining or delivering this Website), shall be liability or responsible for any kind of

    loss or damage that may result to you or a third party as a result of your or their use of

    our website. This exclusion shall include servicing or repair costs and, without

    limitation, any other direct, indirect or consequential loss.

    1. Law and Jurisdiction

    This Legal Notice shall be governed by and construed in accordance with English law.

    Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive

    jurisdiction of England and Wales.